Frequently Asked Questions
General
All our work is made in our private studio in Victoria BC.
Please contact us about local pickups, we might be able to bring it to you!
Orders
You can send us an email at hello@ateliervipond.com
Production times vary based on the the piece and the time it takes to make will be listed on each product. Sending us an email is the best way to find out what our current wait time is for custom work.
Shipping time will vary based on your location. Custom work will be shipped overnight via courier/Fedex if possible.